Customer Service

Need help? Use our interactive service for quick answers, whether you’re a tenant or want to join the queue.
Already a tenant? Find our contact details in Mina Sidor, on your rent invoice, or in your building entrance.

To apply for an apartment:

Register for our free queue
Learn how the process works
Read our queue rules

Please note: We cannot answer questions about queue points, certificates, login details, or available apartments. Our free queue ensures everyone has a fair chance.

If you have login issues or questions not covered in the interactive chat, use the form below.

Send Us a Message

Use the form for contact, and we’ll get back to you.